Field Automation Support Engineer – Hybrid/Remote
Rockwell Automation
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Benefits offered by this job
Job summary
Rockwell Automation in Columbus, OH is seeking a Field Support Engineer to travel the service area, perform on-site installation and commissioning, and assure customer satisfaction. You will troubleshoot complex equipment, validate system operations, and coordinate with the Territory Services Manager from the Columbus region.
You will manage projects, support automation control systems and software applications, and produce documentation while communicating with customers and Rockwell teams.
Qualifications
- Bachelor's Degree required; US work authorization no visa sponsorship
- Ability to travel 50% of the time
- Valid driver’s license required
Responsibilities
- Manage customer projects including needs identification, scheduling, tracking, and reporting
- Support installation, startup, maintenance, and operation of automation systems and software applications
- Evaluate and approve operational quality of equipment and act as customer liaison on technical matters
- Participate in establishing and achieving customer satisfaction metrics
- Develop and write validation plans, SOPs, qualification reports, and system audits
- Communicate project details with Rockwell Automation and customer management
Skills
Education
Tools
Job description
Rockwell Automation in Columbus, OH is seeking a Field Support Engineer to travel the service area, perform on-site installation and commissioning, and assure customer satisfaction. You will troubleshoot complex equipment, validate system operations, and coordinate with the Territory Services Manager from the Columbus region.
You will manage projects, support automation control systems and software applications, and produce documentation while communicating with customers and Rockwell teams.
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