Field Auto Damage Trainee — Estimator & Claims Support

GEICO; Gary (IN); On-site; USD 39,000 - 60,000; Full time

Benefits offered by this job

Health, dental, vision benefits

Paid time off & holidays

401(k) with up to 6% match

Tuition assistance

Job summary

GEICO is seeking a FieldAuto Damage Trainee to support customers after accidents by inspecting vehicles, estimating repair costs, and coordinating with body shops and rental companies. The role covers the Crown Point, IN territory with on-site work and a structured trainee program.

Qualified candidates typically have customer-facing experience, a high school diploma or GED, and a valid driver's license. Licensing support and extensive training are provided, with opportunities for growth and

Qualifications

• Customer-facing experience preferred with KPI-driven roles.
• Active Adjuster license preferred; training fees provided.
• High School Diploma or GED required; college degree preferred.
• Valid driver’s license per underwriting guidelines required.

Responsibilities

• Customer Interaction: Consult with involved parties, review insurance contracts, inspect vehicles, write estimates, and manage rental cars.
• Problem Resolution: Resolve customer concerns, ensuring a positive experience.
• Meaningful Impact: Drive customer satisfaction through meaningful interactions.

Skills

Customer service

Communication

Problem solving

Attention to detail

Multitasking

Education

High School Diploma or GED

College degree preferred

Job description

GEICO is seeking a FieldAuto Damage Trainee to support customers after accidents by inspecting vehicles, estimating repair costs, and coordinating with body shops and rental companies. The role covers the Crown Point, IN territory with on-site work and a structured trainee program.

Qualified candidates typically have customer-facing experience, a high school diploma or GED, and a valid driver's license. Licensing support and extensive training are provided, with opportunities for growth and