Field Auto Damage Trainee: Launch Your Claims Career

GEICO; Philadelphia (Philadelphia County); On-site; USD 55,000 - 68,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Tuition assistance

Job summary

GEICO is seeking a Field Auto Damage Trainee in the Philadelphia, PA area to provide reassurance and solutions after incidents. You will inspect vehicle damage, estimate repair costs, negotiate settlements, and collaborate with body shops, rental companies, and parts providers.

The role emphasizes customer interaction, problem resolution, and meaningful impact on customer satisfaction. Evening, weekend, and holiday availability are required.

Qualifications

• Experience in customer-facing roles; able to handle high call volumes with KPIs.
• Active Adjusters license preferred; training and exam fees provided.
• A valid driver’s license meeting underwriting guidelines is required.

Responsibilities

• Consult with involved parties, review contracts, inspect vehicles and write estimates.
• Manage rental cars and coordinate with body shops and parts providers.
• Resolve customer concerns and drive positive outcomes for policyholders.

Skills

Customer service

High-volume calls

License preferred

Driver's license

Education

High School Diploma or GED

Job description

GEICO is seeking a Field Auto Damage Trainee in the Philadelphia, PA area to provide reassurance and solutions after incidents. You will inspect vehicle damage, estimate repair costs, negotiate settlements, and collaborate with body shops, rental companies, and parts providers.

The role emphasizes customer interaction, problem resolution, and meaningful impact on customer satisfaction. Evening, weekend, and holiday availability are required.