Field Applications Specialist, Bioprocess Separations

Sartorius

Yorktown (VA)

Hybrid

USD 90,000 - 130,000

Full time

14 days+

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Benefits offered by this job

401(k) match
Health insurance
Paid time off

Job summary

Sartorius is seeking a Field Application Specialist in the United States (MD/VA preferred) to enable successful application of Separation technologies (NFF, TFF, UF/DF) across customer processes. You will partner with Sales, Product Management, and Quality to design trials, provide training, and troubleshoot while traveling to customer sites.

Ideal candidates have a Life Sciences background with 3+ years in bioprocessing, strong presentation skills, and hands-on experience with process

Qualifications

  • Bachelor's degree in Life Sciences, Biotechnology, Engineering or related field; Master’s degree preferred.
  • 3+ years of experience in process development, MSAT, bioprocessing in biotech/biopharma or CDMO environment.
  • 1+ years in TFF, UF/MF/DF, NFF, Viral Filtration and Clarification with optimization and scaling experience.
  • Ability to troubleshoot technical and application-related issues in customer environments.
  • Hands-on capability: demos, trials, evaluations, and customer training with documented findings and recommendations.
  • Collaborate across Sales, Product Management, Quality and other stakeholders.
  • Customer orientation: translate needs into effective application solutions.
  • Strong communication/presentation skills; able to convey value to diverse stakeholders.
  • Proven software skills: MS Office, Salesforce, Tableau; system control software a plus.
  • Willing to travel; 50% external-facing.
  • Identify with core values: Sustainability, Openness, Enjoyment.

Responsibilities

  • Translate customer process requirements into product/workflow recommendations to accelerate adoption.
  • Design and coordinate application trials, validations, and customer training with onboarding plans.
  • Troubleshoot and resolve technical inquiries and product performance issues in customer environments.
  • Provide technical insights and recommendations to improve technical suitability of proposed solutions.
  • Capture customer feedback and competitive intelligence to influence portfolio enhancements.
  • Assist in training Field Application Specialists and Sales personnel on technologies/processes.
  • Support customer start-up operations and internal training opportunities.
  • Support Quality in the complaint process by troubleshooting customer processes.
  • Provide monthly territory activity reports to management.

Skills

Process development
MSAT
Bioprocessing
Customer training
Troubleshooting
Communication skills
Travel

Education

Bachelor's degree in Life Sciences or related
Master’s degree preferred

Tools

Microsoft Office
Salesforce
Tableau

Job description

Sartorius is seeking a Field Application Specialist in the United States (MD/VA preferred) to enable successful application of Separation technologies (NFF, TFF, UF/DF) across customer processes. You will partner with Sales, Product Management, and Quality to design trials, provide training, and troubleshoot while traveling to customer sites.

Ideal candidates have a Life Sciences background with 3+ years in bioprocessing, strong presentation skills, and hands-on experience with process

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