Field Applications Specialist — Bioprocess Separations

Sartorius; Maryland City (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) match

Health plans

Dental & vision insurance

EAP

Flexible work schedules

Paid vacation

Sick time

HSA/FSA

Commuter benefits

Job summary

Sartorius is seeking a Field Application Specialist to support Maryland/Virginia customers in the adoption of NFF, TFF, UF/DF technologies. This field-based role will provide application expertise, product support, and technical consultation throughout the customer lifecycle.

The ideal candidate has 3+ years in bioprocessing with TFF/UF/DF, strong problem-solving skills, and the ability to travel up to 50% to meet customer needs.

Qualifications

• Bachelor’s degree in Life Sciences, Biotechnology, Engineering or related field, or equivalent demonstrated professional experience; Master’s degree preferred.
• 3+ years of experience in process development, MSAT, bioprocessing in biotechnology, biopharmaceutical industry or CDMO environment.
• 1+ years in TFF, UF/MF/DF, NFF, Viral Filtration and Clarification products with optimization and process scaling.
• Ability to troubleshoot technical and application-related issues in customer environments.
• Hands-on capability including demos, trials, evaluations and customer training activities with documentation of findings and recommendations.
• Ability to collaborate across Sales, Product Management, Quality and other cross-functional stakeholders.
• Customer orientation with the ability to translate needs into effective application solutions.
• Strong communication and presentation skills; proficient with Office, Salesforce, Tableau; software skills are a plus.
• Willingness to travel; comfortable lifting up to 50 lbs.

Responsibilities

• Support customer evaluations, translating requirements into product/workflow recommendations to accelerate adoption.
• Design, coordinate and document trials, onboarding plans and outcomes to increase implementation success.
• Troubleshoot inquiries and coordinate corrective actions with relevant functions to protect productivity.
• Provide technical insights and recommendations during opportunity development.
• Capture feedback and competitive intelligence to influence portfolio enhancements.
• Support training of other Field Application Specialists and the Sales organization on assigned technologies.
• Ensure training of customers on new technologies and assist in startup operations.
• Support Quality Department in investigation and resolution of complaints.
• Provide monthly territory activity reports to management.

Skills

Troubleshooting

Demonstrations & training

Cross-functional collaboration

Strong communication

Presentation skills

Customer orientation

Office software

Travel readiness

Lifting up to 50 lbs

Education

Bachelor’s degree in Life Sciences or related field

Master’s degree preferred

Tools

Microsoft Office

Salesforce

Tableau

System control software

Job description

Sartorius is seeking a Field Application Specialist to support Maryland/Virginia customers in the adoption of NFF, TFF, UF/DF technologies. This field-based role will provide application expertise, product support, and technical consultation throughout the customer lifecycle.

The ideal candidate has 3+ years in bioprocessing with TFF/UF/DF, strong problem-solving skills, and the ability to travel up to 50% to meet customer needs.