Field Applications Specialist, Bioprocess Separations

Sartorius; Florida; On-site; USD 90,000 - 150,000; Full time

Benefits offered by this job

401(k) match

Health plans

Paid vacation

Sick time

Job summary

Sartorius seeks a Separations Field Application Specialist to provide expert application knowledge and technical support across the NFF, TFF, UF/DF portfolio for customers in the Raleigh, NC area and the broader Southeast region, with travel >50%.

You will support sales through product demonstrations, trials, URS analysis, and field troubleshooting while collaborating with Product Management and Quality teams.

Qualifications

• Bachelor's degree in biological engineering, biotechnology or life sciences related field; Master’s preferred.
• 3+ years of experience in process development, MSAT, bioprocessing in biotechnology/biopharmaceutical industry or CDMO environment.
• Ability to troubleshoot technical and application-related issues in customer environments.

Responsibilities

• Support the sales organization on existing products through product presentations, demonstrations and application studies.
• Be responsible for the assigned product line to support sales target achievement in the defined territory.
• Support sales in the customer process and URS analysis, and generate application trials to help designing optimized products.
• Conduct product trials and demos to achieve intended results and create trial reports for customer, sales and application teams.
• Be responsible for the assigned product line (Separations) to support sales target achievement and grow market share in defined region.
• Provide technical support proactively, answer inquiries and resolve implementation problems in the field for customers.
• Support quality department in the quality complaint process by troubleshooting and analyzing customers processes for better investigation and resolution.
• Collect, compile, verify and analyze data on the assigned product line performance and customer feedback to identify product features that need to be changed to meet customer needs.
• Report on competitors' products and feedback information to the application specialist management and products management.
• Provide basic product training to internal sales and dealers, and running external customer workshops and seminars.
• Collaborate with interfaces to define the scope and acceptance criteria of trials and build professional trial reports.

Skills

Bioprocessing experience

Customer-facing communication

Demonstrations & training

MS Office proficiency

Travel willingness

Education

Bachelor's degree in biological engineering / biotechnology or life sciences

Tools

TFF/UF/MF/DF

Viral filtration

Process analytics tools

Job description

Sartorius seeks a Separations Field Application Specialist to provide expert application knowledge and technical support across the NFF, TFF, UF/DF portfolio for customers in the Raleigh, NC area and the broader Southeast region, with travel >50%.

You will support sales through product demonstrations, trials, URS analysis, and field troubleshooting while collaborating with Product Management and Quality teams.