Field Applications Scientist — Genomics & Sequencing

Oxford Nanopore Technologies

Iowa Center (IA)

On-site

USD 101,000 - 120,000

Full time

9 days ago

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Benefits offered by this job

Annual bonus

Stock options

Health benefits

401(k) plan with company match

Disability insurance

Commuter benefits

Job summary

Oxford Nanopore Technologies is seeking a commercially focused Field Applications Scientist to join our Technical Services team. This field-based role covers the Southern Plains territory and requires substantial travel (50–70%), with preference for candidates in Kansas City, St.

Louis, or Oklahoma City. You will partner with Sales to support opportunities, deliver technical guidance, and train customers on ONT workflows.

Qualifications

PhD in Life Sciences preferred, or a Master’s degree with relevant commercial, customer-facing, or scientific applications experience.
Strong laboratory background in molecular biology, genetics, genomics, sequencing, or a closely related discipline.
Experience supporting experimental design, sample preparation, workflow optimization, and data analysis.
An exceptional scientific communicator and presenter who can translate complex technical concepts into compelling, customer-relevant stories.
Demonstrated scientific troubleshooting and problem-solving capabilities.
Strong organizational skills with the ability to manage multiple priorities.
Proficiency with Microsoft Office applications.

Responsibilities

Partner with Sales to support commercial opportunities and provide technical expertise throughout the customer lifecycle.
Deliver pre-sales and post-sales technical support, including customer consultations, workflow discussions, training, and troubleshooting.
Build and maintain strong technical relationships with customers, ensuring successful adoption and utilization of ONT technologies.
Deliver presentations, workshops, seminars, and training to a wide range of audiences.
Collaborate effectively with Technical Services, Sales, Product Management, Marketing, and other internal teams to achieve customer and business objectives.
Develop and execute engagement plans for strategic accounts, aligned to customer needs and business priorities.
Provide timely customer, market, and competitive feedback to internal stakeholders.
Accurately document customer interactions and support activities within ONT's CRM systems.
Contribute to a team-first culture by supporting colleagues, customers, and strategic initiatives beyond assigned territory responsibilities when required.