Field Application Engineer, Tissue & Towel – Tech Solutions

Henkel AG & Co. KGaA; Bridgewater (MA); On-site; USD 90,000 - 130,000; Full time

Job summary

Henkel AG & Co. KGaA in the United States seeks a Field Application Engineer to support the Tissue & Towel business. The role is customer-facing, providing technical service, design of tailored solutions, and collaboration with Sales and cross-functional teams to meet customer needs.

Frequent travel to engage with multiple customer levels from operators to procurement teams is required. Candidate will work with Application Center, Analytical Group and Product Development to ensure successful

Responsibilities

• Conduct on site customer visits for technical service, product recommendations, demonstrations, troubleshooting, and process optimization.
• Develop and communicate value propositions for Henkel solutions.
• Provide high-level support for key accounts and critical NAMX/global customers.
• Coordinate with Application Center, Analytical Group, Product Development, and other internal teams.
• Interact with Operations and Quality teams on process improvements, and to ensure products meet customer requirements
• Build strong relationship with key equipment and substrate manufacturers (OEMs and OMMs) to access cutting-edge expertise.
• Develop and deliver technical training for customers and internal teams.
• Represent Henkel at internal and external events to reinforce market leadership.
• Drive innovation and continuous improvement initiatives.

Job description

Henkel AG & Co. KGaA in the United States seeks a Field Application Engineer to support the Tissue & Towel business. The role is customer-facing, providing technical service, design of tailored solutions, and collaboration with Sales and cross-functional teams to meet customer needs.

Frequent travel to engage with multiple customer levels from operators to procurement teams is required. Candidate will work with Application Center, Analytical Group and Product Development to ensure successful