Field Account Manager: Heavy Equipment Downtime (FL)

Volterea; Tampa (FL); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Heave is hiring an Account Manager to grow and retain accounts across Florida, starting the moment Business Development hands them off. This field-first role includes on-site visits and direct engagement with accounts to drive expansion.

You will manage a vetted book of accounts, aiming to lock in at order 15 and continue growing yearly, reporting to sales leadership and collaborating with the CEO as we define our go-to-market strategy.

Qualifications

• 5+ years of account management or customer success experience, owning a named book of accounts.
• Background selling into construction, heavy equipment, industrial services, rental, or fleet preferred.
• Track record of growing existing accounts, not just maintaining them.
• Experience managing a handoff process cleanly, with attention to how a transition feels to the customer.
• Comfortable using a CRM (HubSpot) to manage a book and report accurately.
• Self-directed. You do not need someone telling you which account needs attention this week.
• Based in or near Florida (Tampa preferred), with willingness to travel within the territory.

Responsibilities

• Take ownership of each account at its 5th completed order, through a documented handoff completed within one week
• Drive every account to lock-in at the 15th order, with a clear plan for the 90 days after handoff
• Grow gross profit on your book year over year, managing fleet uploads, new branches, and new contacts as each account expands
• Run a proactive touch plan on every account in your book, with on-site visits weighted highest
• Treat reactive service as table stakes, not the job. The work is getting ahead of the account
• Keep HubSpot accurate on every record. It is the source of truth for handoffs and commission alike
• Serve as the single point of contact for every account in your book
• Flag accounts showing Strategic-scale potential to sales leadership rather than managing them alone

Skills

Account management

Construction/industrial sales

CRM usage (HubSpot)

Self-directed

Travel willingness

Florida-based

Tools

HubSpot CRM

Job description

Heave is hiring an Account Manager to grow and retain accounts across Florida, starting the moment Business Development hands them off. This field-first role includes on-site visits and direct engagement with accounts to drive expansion.

You will manage a vetted book of accounts, aiming to lock in at order 15 and continue growing yearly, reporting to sales leadership and collaborating with the CEO as we define our go-to-market strategy.