Field-Driven Account Growth Lead - Southeast

Heave Inc.; North Carolina; On-site; USD 70,000 - 100,000; Full time

Job summary

Heave Inc. is seeking an Account Manager to grow and retain accounts across the Southeast, starting immediately after a handoff from Business Development. This field-first role centers on proactive coverage and on-site presence, not waiting for tickets.

You will own a vetted book from its 5th order, drive to lock-in at the 15th order, and expand profitability year over year while coordinating with sales leadership and the CEO to shape our go-to-market.

Qualifications

• 5+ years of account management or customer success experience, owning a named book of accounts.
• Background selling into construction, heavy equipment, industrial services, rental, or fleet preferred.
• Track record of growing existing accounts, not just maintaining them.
• Experience managing a handoff process cleanly, with attention to how a transition feels to the customer.
• Comfortable using a CRM (HubSpot) to manage a book and report accurately.
• Self-directed. You do not need someone telling you which account needs attention this week.
• Based in or near the Southeast (GA, NC, SC), with willingness to travel within the territory.

Responsibilities

• Take ownership of each account at its 5th order, through a documented handoff completed within one week.
• Drive every account to lock-in at the 15th order, with a clear plan for the 90 days after handoff.
• Grow gross profit on your book year over year, managing fleet uploads, new branches, and new contacts as each account expands.
• Run a proactive touch plan on every account in your book, with on-site visits weighted highest.
• Treat reactive service as table stakes, not the job. The work is getting ahead of the account.
• Keep HubSpot accurate on every record. It is the source of truth for handoffs and commission alike.
• Serve as the single point of contact for every account in your book.
• Flag accounts showing Strategic-scale potential to sales leadership rather than managing them alone.

Skills

Account management

CRM usage

On-site visits

Self-directed

Territory travel

Sales strategy

Customer success

Tools

HubSpot

Job description

Heave Inc. is seeking an Account Manager to grow and retain accounts across the Southeast, starting immediately after a handoff from Business Development. This field-first role centers on proactive coverage and on-site presence, not waiting for tickets.

You will own a vetted book from its 5th order, drive to lock-in at the 15th order, and expand profitability year over year while coordinating with sales leadership and the CEO to shape our go-to-market.