Field Account Manager: Grow Accounts & Protect Revenue

Patriot Disposal; Baltimore (MD); On-site; USD 70,000 - 100,000; Full time

Job summary

Patriot Disposal is seeking an Account Manager to manage and grow a portfolio of commercial accounts in a field-based environment. You will retain revenue, resolve service issues, and drive strategic account growth across an assigned book of business with 50-75% field time.

The role requires strong relationship-building, pricing discussions, and proactive risk management to protect recurring revenue. Travel within the territory is expected to support customers and service performance.

Qualifications

• Proven ability to manage customer relationships with retention and growth objectives.
• Strong business judgment and problem-solving skills for service performance and risk.
• Ability to conduct business reviews, pricing conversations, and service recovery discussions.

Responsibilities

• Manage a portfolio of commercial accounts with retention and revenue goals.
• Maintain high account retention and manage service recovery plans.
• Identify expansion opportunities and renewal actions within accounts.
• Conduct quarterly performance reviews for top accounts and present findings.

Skills

Account management

Outside sales

Relationship building

CRM systems

Communication skills

Field work

Travel 50-75%

Problem solving

Pricing discussions

Tools

CRM software

MS Office

Job description

Patriot Disposal is seeking an Account Manager to manage and grow a portfolio of commercial accounts in a field-based environment. You will retain revenue, resolve service issues, and drive strategic account growth across an assigned book of business with 50-75% field time.

The role requires strong relationship-building, pricing discussions, and proactive risk management to protect recurring revenue. Travel within the territory is expected to support customers and service performance.