Field Access Manager — Payer & Access (Remote)

Cytokinetics, Inc.; United States; Remote; USD 175,000 - 204,000; Full time

Benefits offered by this job

Stock options

Health insurance

401k retirement plan

Job summary

Cytokinetics, Inc. is seeking a Field Access Manager (FAM) to support Southern Florida and Puerto Rico, traveling within the territory to engage with healthcare providers, HUB vendors, and payer stakeholders.

The FAM identifies and resolves reimbursement barriers while ensuring access aligns with FDA labeling and payer requirements. The role partners with sales, market access, and patient services to streamline path from prescription to therapy initiation and continuity of access.

Qualifications

• Bachelor degree in business, life sciences, healthcare administration, or related field.
• 10+ years of experience in pharmaceutical field reimbursement, patient access services, HUB services, specialty pharmacy, or market access support roles.
• Strong understanding of payer dynamics, reimbursement pathways, prior authorization workflows, and specialty pharmacy distribution models.
• Experience working with HUB systems, case management platforms, and specialty pharmacy data feeds.
• Demonstrated ability to resolve complex access and reimbursement cases in a field-based or customer-facing role.

Responsibilities

• Lead proactive identification and resolution of patient access barriers across payer coverage, prior authorization, step edits, copay assistance, and specialty pharmacy routing.
• Partner with HCP offices to support benefits verification, education regarding payer documentation requirements and available patient support resources.
• Analyze and interpret HUB, specialty pharmacy, and payer data to identify systemic access gaps and implement compliance-approved process improvements or access education.
• Serve as a field access subject matter expert, providing approved access education to internal stakeholders consistent with compliance-approved materials; no patient-specific or account-specific case information may be shared with Sales.
• Collaborate with Market Access, Patient Services, and HUB vendors to improve pull-through efficiency and resolve recurring access friction points.

Skills

Payer dynamics

CRM systems

Power BI

Tableau

Communication

Education

Bachelor degree in business or life sciences

Tools

CRM systems

Power BI

Tableau

Job description

Cytokinetics, Inc. is seeking a Field Access Manager (FAM) to support Southern Florida and Puerto Rico, traveling within the territory to engage with healthcare providers, HUB vendors, and payer stakeholders.

The FAM identifies and resolves reimbursement barriers while ensuring access aligns with FDA labeling and payer requirements. The role partners with sales, market access, and patient services to streamline path from prescription to therapy initiation and continuity of access.