Fiber Technician - Field Tech with Company Vehicle & Growth

Socket.dev; Grand Rapids (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical premiums paid by company

Disability and life insurance

401(k) company match

Company vehicle and fuel card

Cell phone allowance

Professional development programs

Discounted Metronet service

Associate perks and discounts

Job summary

Metronet in Grand Rapids, MI is hiring a Fiber Technician to install and troubleshoot high-speed internet services from the terminal to customer equipment. You will educate customers on Metronet products while maintaining safety and quality standards.

The role requires physical stamina, the ability to work in attics, crawl spaces, and varying weather, with opportunities for advancement and a comprehensive benefits package including medical, life insurance, 401(k), and a company vehicle.

Qualifications

• High School Diploma or GED.
• Experience with a telecom/fiber company preferred but not required.
• Physical ability to work from a kneeling or standing position for long periods.
• Physical ability to work in attics, crawl spaces, and in adverse weather conditions.
• Physical ability to climb ladders up to 25 feet with safety equipment.
• Able to lift and carry loads of up to 75 lbs including ladders.
• Ability to work with basic hand tools and other equipment with training.
• Operate and maintain company vehicle safely and professionally.
• Valid driver’s license and satisfactory driving record.
• Willingness to work as a team and independently.
• Must be legally authorized to work in the U.S.

Responsibilities

• Install and troubleshoot Metronet services from the terminal to Customer Premise Equipment (CPE).
• Provide in-depth customer education on all Metronet products and services.
• Earn commissions by explaining Metronet services and products to all customers.
• Be professional with customers and fellow associates.
• Work towards meeting key performance metrics.
• Other job-related duties as requested, subject to all applicable state and federal laws.

Skills

Physical stamina

Team player

Customer education

Professionalism

Safety awareness

Education

High School Diploma or GED

Tools

Hand tools

Company vehicle

Fuel card

Job description

Metronet in Grand Rapids, MI is hiring a Fiber Technician to install and troubleshoot high-speed internet services from the terminal to customer equipment. You will educate customers on Metronet products while maintaining safety and quality standards.

The role requires physical stamina, the ability to work in attics, crawl spaces, and varying weather, with opportunities for advancement and a comprehensive benefits package including medical, life insurance, 401(k), and a company vehicle.