Field Fiber Technician: Installations & Troubleshooting

Metronet; Grand Rapids, Northern (MI, KY); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company vehicle and fuel card

Medical premiums paid by the company

401(k) company match

Job summary

Metronet is hiring a Fiber Technician in Grand Rapids, MI. The role involves installing and troubleshooting fiber services from the terminal to customer premises, with responsibilities including educating customers and promoting Metronet products to drive commissions.

Candidates should be able to work in varying environments and meet performance metrics. The position requires a high school diploma or GED, with preference for telecom experience.

Qualifications

• High School Diploma or GED.
• Telecom/fiber industry experience preferred but not required.
• Must be legally authorized to work in the U.S.
• Able to lift up to 75 lbs.
• Comfortable climbing ladders and working in attics/crawl spaces.

Responsibilities

• Install and troubleshoot Metronet services from the terminal to CPE.
• Educate customers on Metronet products and services.
• Promote and explain Metronet offerings to customers to earn commissions.
• Maintain professional interaction with customers and teammates.
• Work to meet key performance metrics.
• Perform other duties as needed.

Skills

Customer service

Team player

Education

High School Diploma or GED

Tools

Hand tools

Job description

Metronet is hiring a Fiber Technician in Grand Rapids, MI. The role involves installing and troubleshooting fiber services from the terminal to customer premises, with responsibilities including educating customers and promoting Metronet products to drive commissions.

Candidates should be able to work in varying environments and meet performance metrics. The position requires a high school diploma or GED, with preference for telecom experience.