Fiber Technician — Field Install & Support (Vehicle Provided)

FRANKLIN CHAMBER OF COMMERCE; Franklin, Northern (IN, KY); Hybrid; USD 52,000 - 68,000; Full time

Benefits offered by this job

80% of medical premiums paid

Company-paid disability and life保险

401(k) company match

Vehicle and fuel card provided

Training provided

Discounted Metronet services

Job summary

Metronet in Franklin, IN is hiring a Fiber Technician to install, troubleshoot, and service high-speed fiber internet for residential and business customers. You will work from the terminal to CPE, handling installations and service changes.

You will educate customers on Metronet products, maintain safety, and contribute to meeting performance metrics. The role offers hands-on training, company vehicle, and opportunities for career advancement.

Qualifications

• High School Diploma or GED.
• Telecom/fiber experience preferred but not required.
• Able to work in attics, crawl spaces, and outdoors in varying weather.

Responsibilities

• Install and troubleshoot Metronet services from the terminal to CPE.
• Educate customers on Metronet products and services.
• Earn commissions by explaining services to customers.
• Maintain professional conduct with customers and colleagues.
• Work toward meeting key performance metrics.
• Perform other duties as requested.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High School Diploma or GED

Job description

Metronet in Franklin, IN is hiring a Fiber Technician to install, troubleshoot, and service high-speed fiber internet for residential and business customers. You will work from the terminal to CPE, handling installations and service changes.

You will educate customers on Metronet products, maintain safety, and contribute to meeting performance metrics. The role offers hands-on training, company vehicle, and opportunities for career advancement.