Fiber Optic Technician: Growth, Training & Benefits

Ziply Fiber; United States; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k

Flexible spending account

Paid sick leave

Paid time off

Parental leave

Quarterly performance bonus

Training

Education reimbursement

Job summary

Ziply Fiber is seeking a Fiber Optic Technician to install and maintain residential fiber internet services and support outages. You will work with customers to configure gateways, troubleshoot, and ensure high quality installs while following safety guidelines.

Responsibilities include driving a box truck to collect materials, reading outside plant drawings, using test equipment, and collaborating with vendors. A high school diploma and a valid driver's license are required.

Qualifications

• High school diploma or GED required.
• Experience with customer interactions preferred.
• Experience with MS Outlook, Word, and Excel preferred.

Responsibilities

• Install and maintain residential internet and phone services (fiber drops, ONTs, gateways, routers).
• Support, install, and repair Ziply Fiber products and services.
• Communicate effectively with customers to reduce repeat service calls.

Skills

Customer service

Communication

Problem solving

Reading maps

Safety awareness

Education

High school diploma or GED

Tools

MS Outlook

MS Word

MS Excel

Job description

Ziply Fiber is seeking a Fiber Optic Technician to install and maintain residential fiber internet services and support outages. You will work with customers to configure gateways, troubleshoot, and ensure high quality installs while following safety guidelines.

Responsibilities include driving a box truck to collect materials, reading outside plant drawings, using test equipment, and collaborating with vendors. A high school diploma and a valid driver's license are required.