Fiber Field Technician: Install, Repair & Home Networks

Ripple Fiber; Lexington (SC); Sur place; USD 42 000 - 56 000; Plein temps

Avantages offerts par ce poste

Health benefits

401(k) with company match

Competitive pay

Résumé du poste

Ripple Fiber in Lexington, SC is seeking a Field Service Technician to install, maintain, and repair equipment while ensuring customers receive top-tier service. You will handle last mile network work, troubleshoot issues, and document network configurations.

The role requires a valid driver’s license, willingness to work evenings and weekends, and ability to work with broadband devices and home networks. Join a dynamic, customer‑focused team committed to quality service.

Qualifications

• Must have a valid state driver's license and safe driving record.
• Experience operating hand tools and handheld devices.
• Ability to work flexible hours including evenings and weekends.
• Must be able to identify wire and cable colors and pass pre-employment assessments.

Responsabilités

• Manage last mile drop and in-home/business network equipment.
• Troubleshoot faults and resolve customer complaints.
• Create and maintain network documentation.
• Use monitoring tools to identify and resolve issues.
• Assist with escalations to 2nd line support.
• Configure and install broadband services and devices.

Connaissances

Driver's license

Hand tools operation

Customer service/tech field

Clean driving record

Flexible schedule

Wire and cable colors

Pre-employment assessments

Overtime/holidays availability

Description du poste

Ripple Fiber in Lexington, SC is seeking a Field Service Technician to install, maintain, and repair equipment while ensuring customers receive top-tier service. You will handle last mile network work, troubleshoot issues, and document network configurations.

The role requires a valid driver’s license, willingness to work evenings and weekends, and ability to work with broadband devices and home networks. Join a dynamic, customer‑focused team committed to quality service.