Fiber Field Technician: Install, Repair & Connect

Ripple Fiber; Saginaw (MI); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Job summary

Ripple Fiber is seeking a Field Service Technician to join our Saginaw, Michigan team. This role involves installing, maintaining, and repairing fiber equipment while ensuring excellent customer service. The successful candidate will work with last mile and in-home networks, troubleshoot issues, and educate customers on services.

We offer competitive pay, comprehensive health benefits, a 401(k) plan with company match, and a positive work environment that fosters teamwork and innovation.

Qualifications

• Must have a valid state driver’s license and safe driving record.
• Ability to operate hand tools and handheld mobile devices.
• Experience working in customer service, construction, electrical, or related field is a plus.

Responsibilities

• Install, maintain, and repair Ripple Fiber equipment.
• Manage last mile and Access equipment.
• Assist customers in connecting their devices.

Skills

Customer service experience

Basic electrical knowledge

Communication skills

Tools

Hand tools

Mobile devices

Job description

Ripple Fiber is seeking a Field Service Technician to join our Saginaw, Michigan team. This role involves installing, maintaining, and repairing fiber equipment while ensuring excellent customer service. The successful candidate will work with last mile and in-home networks, troubleshoot issues, and educate customers on services.

We offer competitive pay, comprehensive health benefits, a 401(k) plan with company match, and a positive work environment that fosters teamwork and innovation.