Fiber Field Technician I: Local Installations & Growth

Block Communications Inc.; Oxford (MS); On-site; USD 36,000 - 48,000; Full time

Job summary

MaxxSouth Broadband is seeking a motivated Universal Technician I (Field Service Technician) to join our Technical Operations team. This role installs and activates fiber and coaxial drop systems from the tap to the customer’s home, ensuring proper grounding and accurate data services.

You will read system maps, troubleshoot issues, and educate customers on home equipment while working indoors and outdoors in varied weather.

Qualifications

• High School diploma, GED or equivalent required.
• NCTI/SCTE certification preferred.
• 1 year of telecommunications experience preferred.

Responsibilities

• Plan and execute network installations based on customer orders and technical specs.
• Install new connects, reconnects, disconnects, and customer premise equipment (HD/DVR/DIG).
• Install high-speed data, wireless systems and fiber to the home (including ONT and streaming devices).
• Read and interpret system design maps, blueprints and document configurations.
• Troubleshoot and resolve service issues using diagnostic strategies and test circuits/equipment.
• Operate company vehicle and equipment safely and maintain inventory of gear.
• Follow all company policies, including EEO and safety guidelines.

Education

High School diploma/GED

NCTI/SCTE Certification

Tools

Telecom experience

Job description

MaxxSouth Broadband is seeking a motivated Universal Technician I (Field Service Technician) to join our Technical Operations team. This role installs and activates fiber and coaxial drop systems from the tap to the customer’s home, ensuring proper grounding and accurate data services.

You will read system maps, troubleshoot issues, and educate customers on home equipment while working indoors and outdoors in varied weather.