Fiber Field Tech: On-Site Install & Troubleshooting

Summit Broadband; Orlando (FL); Sur place; USD 52 000 - 65 000; Plein temps

Résumé du poste

Summit Broadband is seeking a Field Services Technician to join our Tech Ops team in Central Florida. The role focuses on in-field installation, repair, and maintenance of fiber, coax, and networking systems, with significant customer interaction and high service standards.

You will work primarily at customer premises, supporting residential, commercial, and hospitality solutions. The position requires after-hours availability, strong problem-solving, and a commitment to safety and quality in a

Qualifications

• 3-5 years telecommunications experience required.
• High School Diploma or General Education Degree (GED) required.
• Must have SCTE Certification or receive certification within a year (company paid).
• Minimum of 3 years’ experience with service/install of networking & telephony lines.
• Must have valid driver’s license with a clear MVR.

Responsabilités

• Install, repair, and maintain Summit Broadband's products and services through field operations.
• Spend 70% of time customer premises and interface with high level clients and management teams.
• Respond to needs of a 24/7/365 operation and be available after hours and weekends.
• Fiber optic troubleshooting and splicing; ensure safety, productivity, quality, and customer service.

Connaissances

Customer service

Telecommunications experience

Driver's license

Problem solving

Night shift readiness

Formation

High School Diploma or GED

Outils

SCTE Certification

Signal level meters

Power meters

OTDR

Fusion splicer

Description du poste

Summit Broadband is seeking a Field Services Technician to join our Tech Ops team in Central Florida. The role focuses on in-field installation, repair, and maintenance of fiber, coax, and networking systems, with significant customer interaction and high service standards.

You will work primarily at customer premises, supporting residential, commercial, and hospitality solutions. The position requires after-hours availability, strong problem-solving, and a commitment to safety and quality in a