Fiber Field Installer for Homes & Small Biz Tech

Ritter Communications; Arkansas; Hybrid; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Long-term disability

401(k) match

Flexible spending accounts

Gym membership

Company discounts

Tuition reimbursement

Paid training

Paid leave

Job summary

Rightfiber is seeking an Installer I to install and repair voice, video, and high-speed data services for residential and small/medium business customers using copper, coax, and fiber. This field role requires hands-on technical work and strong customer service.

You will climb poles, use testing equipment, coordinate with dispatch, and adhere to OSHA safety rules. High school diploma and a year of experience in telecom installation preferred; a valid driver's license is required.

Qualifications

• High School diploma or equivalent.
• One year of experience in installation and repair of telecommunication equipment and services.
• Experience with copper telephony and/or HFC networks preferred.

Responsibilities

• Installs all Ritter services including coax, copper, and fiber delivery; identifies correct cable pair in pedestals or terminal blocks.
• Installs proper grounding for drop, inside wiring, and station protectors.
• Locates trouble in service installations; repairs or replaces faults.
• Checks loops and records readings; localizes line trouble and changes cables as needed.
• Coordinates internally on service installations and changes to update billing and plant records.
• Maintains and repairs existing equipment using test sets to locate line trouble.
• Installs, repairs, and maintains cable/telecom lines and modems.
• Travels to customer sites and Ritter facilities; ensures work meets company standards.

Skills

Customer service

Safety-conscious

Reading maps/instructions

Teamwork

Attention to detail

Driver's license

Education

High School diploma or equivalent

Tools

Testing equipment

Hand tools

Bucket truck operation

Job description

Rightfiber is seeking an Installer I to install and repair voice, video, and high-speed data services for residential and small/medium business customers using copper, coax, and fiber. This field role requires hands-on technical work and strong customer service.

You will climb poles, use testing equipment, coordinate with dispatch, and adhere to OSHA safety rules. High school diploma and a year of experience in telecom installation preferred; a valid driver's license is required.