Fiber & Telecom Installer - Field Technician

RITTER COMMUNICATIONS HOLDINGS, LLC; Paducah (KY); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition reimbursement

Paid training

Paid leave

Free gym membership

Job summary

Ritter Communications is seeking an Installer I to install and repair voice, video, and high-speed data services for residential and small/medium business customers using copper, coax, and fiber. This role performs field work and responds to customer issues with high service quality.

Responsibilities include installing services, troubleshooting, wiring, grounding, and coordinating with dispatch and other departments to meet company standards and customer expectations.

Qualifications

• High School diploma or equivalent required; technical training preferred.
• One year of experience in installation/repair of telecom equipment and services with copper or HFC networks preferred.

Responsibilities

• Installs Ritter services including coax, copper, and fiber delivery; identifies correct cable pair in pedestals or terminal blocks.
• Installs proper grounding for drop, inside wiring, and station protectors.
• Locates trouble in service installations; repairs or replaces faults.
• Checks loops and records readings; localizes line trouble and changes cable drops as needed.
• Assists in data equipment installations and maintenance; coordinates with dispatch and other departments.
• Travels to customer sites and Ritter locations for installations and repairs.

Skills

Product knowledge

Troubleshooting

Cable installation

Customer service

Driving

Education

High School diploma

Technical training

Tools

Test equipment

Hand tools

Bucket truck

Job description

Ritter Communications is seeking an Installer I to install and repair voice, video, and high-speed data services for residential and small/medium business customers using copper, coax, and fiber. This role performs field work and responds to customer issues with high service quality.

Responsibilities include installing services, troubleshooting, wiring, grounding, and coordinating with dispatch and other departments to meet company standards and customer expectations.