FTTH Drop Service Lead — Field Installations

Conexon; Ocilla (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Three weeks of paid time off

Comprehensive health, dental, and vis

Life insurance

Disability insurance

Retirement benefits

Job summary

Conexon seeks a Supervisor of Drop Service Installation to oversee daily field operations, lead installation technicians, and ensure efficient fiber service installations. This role handles scheduling, training, quality control, inventory management, and coordination of service restoration efforts.

The candidate should have fiber installation and field operations background, with strong leadership, problem-solving, and organizational skills.

Qualifications

• Highschool diploma required (College degree preferred).
• 3+ years in fiber optic ISP operations/construction field.
• Strong PC and Microsoft Office skills.
• Ability to use optical test equipment including fusion splicers and OTDRs.
• Safely operate a company vehicle.
• Initiative to work remotely with limited supervision.
• Strong leadership skills.

Responsibilities

• Hire and train personnel on service, drop and installation processes.
• Provide leadership to drop technicians.
• Ensure field personnel have necessary tools and equipment.
• Maintain tools and equipment and manage inventory.
• Oversee vehicle usage and maintenance of fleet.
• Manage drop service technician scheduling.
• Develop and maintain service/installation reporting dashboards.

Skills

Strong communication

Leadership

Problem-solving

Microsoft Office

Remote work initiative

Education

High school diploma

College degree preferred

Tools

Optical test equipment (fusion splicers, OTDRs)

Vehicle operation

Job description

Conexon seeks a Supervisor of Drop Service Installation to oversee daily field operations, lead installation technicians, and ensure efficient fiber service installations. This role handles scheduling, training, quality control, inventory management, and coordination of service restoration efforts.

The candidate should have fiber installation and field operations background, with strong leadership, problem-solving, and organizational skills.