FHA Mortgage Origination Specialist - Customer Service

Leidos; Indianapolis (IN); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Medical and dental insurance

401K plan

Paid Time Off (PTO)

11 paid holidays

Immediate training and support

Job summary

A leading technology and solutions company is seeking full-time Mortgage Origination Professionals in Indianapolis, IN. In this role, you will support the FHA Resource Center, providing excellent customer service related to FHA guidelines. Candidates should have at least 2 years of mortgage origination experience and 1 year in a contact center. The compensation is between $20-$22 per hour, with benefits starting on day one and a Monday to Friday schedule, ensuring a work-life balance.

Qualifications

• Minimum of 2 years of mortgage origination experience.
• At least 1 year of contact center experience or telephone customer service.
• Ability to obtain a Public Trust Security clearance.

Responsibilities

• Provide excellent customer service on FHA guidelines.
• Locate answers in a knowledge database for clients.
• Document all contacts in a database.

Skills

Customer service

Time management

Communication skills

Keyboarding proficiency

Education

High School diploma or GED

Job description

A leading technology and solutions company is seeking full-time Mortgage Origination Professionals in Indianapolis, IN. In this role, you will support the FHA Resource Center, providing excellent customer service related to FHA guidelines. Candidates should have at least 2 years of mortgage origination experience and 1 year in a contact center. The compensation is between $20-$22 per hour, with benefits starting on day one and a Monday to Friday schedule, ensuring a work-life balance.