FHA Loss Mitigation Claims Specialist

Carrington; Jackson (MS); Remote; USD 32,000 - 36,000; Full time

Benefits offered by this job

Healthcare plans

401(k) with match

Employee discounts

Training programs

Referral bonuses

Educational reimbursement

Charitable foundation involvement

Job summary

Carrington Mortgage Services in Mississippi seeks a Loss Mitigation FHA Claims Specialist to prepare, file, and follow up on FHA home retention claims in accordance with guidelines. The role involves reconciling claims, posting instructions, and ensuring timely document imaging and audit readiness.

You will maintain daily follow-ups, communicate with leadership, and manage multiple tasks under tight deadlines while supporting compliance with state and federal laws.

Qualifications

• High School Diploma or equivalent; some college preferred.
• 1–2 years mortgage servicing default experience preferred.
• FHA claims experience preferred.
• Understanding of loss mitigation and claims process.
• Excellent written and oral communication, organizational and time management skills.
• Ability to communicate with all levels, internally and externally.
• Strong attention to detail and problem solving.
• Strong interpersonal skills and teamwork focus.
• Ability to manage multiple tasks under pressure and changing priorities.

Responsibilities

• Prepare and file HUD/HUD-related claims timely and accurately.
• Follow up on claim proceeds semi-daily.
• Perform loan level reconciliations between claimed, paid, and indebtedness amounts.
• Provide posting instructions for claim proceeds within 24 hours.
• Review and ensure timely completion of scheduled steps.
• Input completion dates as actions occur and adjust dates as needed.
• Follow up daily and inform supervisor of trends and delays.
• Document servicing actions, delays, and conversations in system notes.
• Ensure claim documents are imaged timely and HUD audit file is maintained.
• Perform other duties as assigned.

Skills

Attention to detail

Written communication

Oral communication

Time management

Problem solving

Teamwork

Multitasking

Negotiation

Organizational skills

Ability to work under pressure

Education

High School Diploma or equivalent

Job description

Carrington Mortgage Services in Mississippi seeks a Loss Mitigation FHA Claims Specialist to prepare, file, and follow up on FHA home retention claims in accordance with guidelines. The role involves reconciling claims, posting instructions, and ensuring timely document imaging and audit readiness.

You will maintain daily follow-ups, communicate with leadership, and manage multiple tasks under tight deadlines while supporting compliance with state and federal laws.