Fertility Patient Care Navigator

Spring Fertility; Danville (CA); Hybrid; USD 74,501,000 - 85,962,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Mental health support

Commuter benefits

Insurance discounts

Job summary

Spring Fertility in California is seeking a Patient Navigator to partner with the Care Team and guide patients through their treatment cycle with clarity and compassion.

You will work with nursing to provide information, coordinate tests, and ensure a seamless transition to the nursing team for cycle management. A passion for reproductive healthcare and exceptional communication are essential as you support diverse patients on their journey.

Qualifications

• Passion for reproductive healthcare.
• Exceptional communication skills.
• Interest in fertility field.

Responsibilities

• Generate journey maps and calendars based on treatments plans.
• Facilitate, track and document completion of tests and diagnostic procedures.
• Develop trust and positive rapport with all new patients.
• Explain complex medical process and terms in a digestible manner.
• Monitor patient compliance and readiness for treatment.
• Scheduling appointments.

Skills

Exceptional communication skills

Education

Passion for reproductive healthcare

Job description

Spring Fertility in California is seeking a Patient Navigator to partner with the Care Team and guide patients through their treatment cycle with clarity and compassion.

You will work with nursing to provide information, coordinate tests, and ensure a seamless transition to the nursing team for cycle management. A passion for reproductive healthcare and exceptional communication are essential as you support diverse patients on their journey.