Fertility Care Navigator & Patient Advocate

Pinnacle Fertility, Inc.; Los Angeles (CA); On-site; USD 35,817 - 41,328; Full time

Benefits offered by this job

Comprehensive healthcare

Dental insurance

Life insurance

Vision insurance

Generous paid time off

Paid holidays

Retirement savings program

Job summary

Pinnacle Fertility, Inc. seeks a compassionate Patient Navigator in Los Angeles, CA. This full-time, on-site role involves guiding patients through their fertility treatment journey, providing education, and coordinating care with a multidisciplinary team.

Ideal candidates should have at least 2 years of experience in a clinical healthcare setting and possess strong healthcare systems knowledge, excellent communication, and organizational skills. Comprehensive benefits package includes healthcare, paid time off, and a retirement savings program.

Qualifications

• Minimum of 2 years of experience in a clinical healthcare setting.
• Experience in patient care coordination, patient navigation, or case management.

Responsibilities

• Guide patients through their treatment plan and provide education.
• Coordinate and schedule patient appointments and tests.
• Assist patients with understanding their insurance coverage.
• Communicate with healthcare providers for patient care coordination.
• Maintain accurate patient records in the EMR system.
• Provide emotional support to patients and families.
• Educate patients on treatment protocols and self-care.

Skills

Knowledge of healthcare systems

Insurance processes

Patient advocacy

Communication skills

Organizational skills

Problem-solving skills

Bilingual skills

Tools

Electronic medical records (EMR)

Healthcare software

Job description

Pinnacle Fertility, Inc. seeks a compassionate Patient Navigator in Los Angeles, CA. This full-time, on-site role involves guiding patients through their fertility treatment journey, providing education, and coordinating care with a multidisciplinary team.

Ideal candidates should have at least 2 years of experience in a clinical healthcare setting and possess strong healthcare systems knowledge, excellent communication, and organizational skills. Comprehensive benefits package includes healthcare, paid time off, and a retirement savings program.