Fertility Care Navigator — Patient Support & Scheduling

Open Fertility; Roseville (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical plans

Paid time off

Therapy access

Commuter benefits

401(k) match

Fertility & parental leave

Career development

Life & disability insurance

Job summary

Open Fertility in Roseville, CA is seeking a Patient Navigator to partner with our Care Team and guide patients through fertility treatments. You will provide information, help schedule tests, and ensure a smooth transition to nursing for cycle management.

The role emphasizes clear communication, empathy, and strong organizational skills to keep patients informed, coordinate tests, and arrange appointments while supporting a positive patient experience.

Qualifications

• Bachelor’s degree required.
• Passion for ReproductiveHealthcare.
• Exceptional Communication Skills.

Responsibilities

• Generate journey maps and calendars based on treatments plans
• Facilitate, track and document completion of tests and diagnostic procedures
• Develop trust and positive rapport with all new patients
• Explain complex medical process and terms in a digestible manner
• Monitor patient compliance and readiness for treatment
• Scheduling appointments

Skills

Patient navigation

Healthcare communication

Care coordination

Schedule management

Empathy

Education

Bachelor’s degree

Job description

Open Fertility in Roseville, CA is seeking a Patient Navigator to partner with our Care Team and guide patients through fertility treatments. You will provide information, help schedule tests, and ensure a smooth transition to nursing for cycle management.

The role emphasizes clear communication, empathy, and strong organizational skills to keep patients informed, coordinate tests, and arrange appointments while supporting a positive patient experience.