Fertility Front Desk & Patient Access Specialist

CCRM Fertility; Denver (CO); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Generous PTO & holidays

Medical, Dental, Vision Insurance

401(k) with company match

Life Insurance

Employee Assistance Program (EAP)

Short-Term Disability

Flexible spending (FSA) including Dep.

Job summary

CCRM Fertility is seeking a Patient Access Coordinator to warmly greet patients, register them for visits, and collect insurance details. You will work with the front-office team to manage medical records requests and provide essential administrative support in a busy fertility clinic.

The role requires arranging appointments, processing co-pays, and maintaining confidentiality while delivering excellent patient care.

Qualifications

• 1+ year administrative experience required.
• Previous experience in reproductive medicine or Women’s health is preferred.
• Prior experience with Athena preferred.

Responsibilities

• Greet and register patients, answer phones, collect patient information and insurance details.
• Complete medical record requests and provide front office administrative support.
• Answer questions and provide general information to patients.
• Protect confidentiality of patient information and medical records.
• Monitor appointment schedules and eligibility workflows.
• Maintain lobby appearance and ensure the building is secured at close.

Skills

Administrative experience

Customer service

Communication skills

Education

High School Diploma or GED

Tools

Athena system

Job description

CCRM Fertility is seeking a Patient Access Coordinator to warmly greet patients, register them for visits, and collect insurance details. You will work with the front-office team to manage medical records requests and provide essential administrative support in a busy fertility clinic.

The role requires arranging appointments, processing co-pays, and maintaining confidentiality while delivering excellent patient care.