Fertility Care Navigator | Patient Journey Champion

Spring Fertility; Oakland (CA); Presencial; USD 36.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive medical coverage

Dental and vision plans

Paid time off

BetterHelp therapy sessions

Commuter benefits and insurance perks

401(k) with company match

Fertility and parental leave benefits

Career development opportunities

Employer-paid life and disability

Descripción de la vacante

Spring Fertility in Oakland, CA is seeking a Patient Navigator to support our care team and help patients navigate treatment journeys with clarity and compassion.

You will generate journey maps, track tests, build trust with new patients, explain medical processes in plain terms, monitor readiness, and schedule appointments. This is a full-time onsite role with strong benefits and career growth opportunities.

Formación

• Passion for Reproductive Healthcare
• Exceptional Communication Skills

Responsabilidades

• Generate journey maps and calendars based on treatments plans
• Facilitate, track and document completion of tests and diagnostic procedures
• Develop trust and positive rapport with all new patients
• Explain complex medical process and terms in a digestible manner
• Monitor patient compliance and readiness for treatment
• Scheduling appointments

Conocimientos

Exceptional communication skills

Educación

Passion for reproductive healthcare

Descripción del empleo

Spring Fertility in Oakland, CA is seeking a Patient Navigator to support our care team and help patients navigate treatment journeys with clarity and compassion.

You will generate journey maps, track tests, build trust with new patients, explain medical processes in plain terms, monitor readiness, and schedule appointments. This is a full-time onsite role with strong benefits and career growth opportunities.