Federal SaaS Implementation Program Lead

Icertis Inc.; Reston (VA); On-site; USD 117,000 - 175,000; Full time

Benefits offered by this job

Equity (RSUs)

401K match

Flexible work environment

Paid parental leave

DEIB initiatives

Job summary

Icertis Inc. in Reston, VA, seeks a Senior Program/Project Manager to lead multi-year SaaS implementations for Federal clients, guiding delivery from planning to customer success. You will liaise with federal stakeholders and apply repeatable methodologies for defense projects.

Ideal candidates have GovCon experience, ITAR/DFARS/NIST familiarity, and strong leadership and communication skills. PMP is preferred and a security-conscious, compliant mindset is essential.

Qualifications

• 8+ years of digital program or project management experience in Federal, GovCon, or Aerospace and Defense.
• Experience managing large, complex technology implementations in the Public Sector.
• Knowledge of Federal, GovCon, or A&D client program management structures and execution frameworks.
• Experience in regulated environments with ITAR, DFARS, or NIST compliance.

Responsibilities

• Lead and manage complex, multi-year SaaS implementation projects for Federal clients.
• Ensure timely, high-quality program execution across planning, delivery, and customer success phases.
• Apply structured program methodologies tailored for defense and aerospace implementations.
• Act as a key liaison with Federal client stakeholders and alignment with their execution models.
• Build trust-based relationships with clients in high-security, compliance-driven environments.
• Manage cross-functional internal and client-facing teams with delivery precision and accountability.
• Monitor and manage budgets, risks, and KPIs with clear communication and escalation.
• Drive continuous improvement and post-implementation analysis for future delivery cycles.

Skills

Program management

Federal GovCon experience

Leadership

Client-facing consulting

ITAR/DFARS/NIST compliance

AI familiarity

Stakeholder management

Risk management

Education

Bachelor's degree in engineering, CS, or related field

PMP or related certification preferred

Job description

Icertis Inc. in Reston, VA, seeks a Senior Program/Project Manager to lead multi-year SaaS implementations for Federal clients, guiding delivery from planning to customer success. You will liaise with federal stakeholders and apply repeatable methodologies for defense projects.

Ideal candidates have GovCon experience, ITAR/DFARS/NIST familiarity, and strong leadership and communication skills. PMP is preferred and a security-conscious, compliant mindset is essential.