Public Sector SaaS Implementation Associate

TechWish; Reston (VA); On-site; USD 70,000 - 90,000; Full time

Job summary

Icertis is seeking a Software Implementation Consultant for our Northern Virginia office, focusing on U.S. government contractors and federal agencies. You’ll support onboarding, workshops, and documentation while learning Icertis AI capabilities and SaaS delivery.

You will grow into roles such as Functional Consultant, Senior Consultant, or Solution Architect as you gain experience in public sector projects and enterprise applications.

Qualifications

• Bachelor's degree in engineering, CS, IT, or related field.
• Prior government contractors or federal agency internship desirable.
• Hands-on AI tools experience via coursework, internships, projects, or self-learning.
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration in a global team.
• Interest in technology consulting, SaaS platforms, or enterprise apps.
• Motivation to work in a fast-paced, mission-driven public sector.

Responsibilities

• Support client onboarding with a consulting team.
• Participate in pre-implementation workshops to gather product requirements.
• Assist with project documentation, data reporting, and client communications.
• Contribute to solution configuration, testing, and design activities.
• Learn client AI requirements and Icertis AI capabilities.
• Collaborate with Product, QA, CloudOps for quality delivery.
• Understand government processes and security requirements for SaaS solutions.

Skills

Analytical thinking

Problem solving

Communication skills

Learning agility

Interest in AI tools

Education

Bachelor's degree in engineering

Bachelor's degree in Computer Science

Bachelor's degree in Information Technology

Tools

AI tools

Job description

Icertis is seeking a Software Implementation Consultant for our Northern Virginia office, focusing on U.S. government contractors and federal agencies. You’ll support onboarding, workshops, and documentation while learning Icertis AI capabilities and SaaS delivery.

You will grow into roles such as Functional Consultant, Senior Consultant, or Solution Architect as you gain experience in public sector projects and enterprise applications.