Federal Program Assistant - Office Operations & Scheduling

TSA Hiring Service; Michigan; On-site; USD 28,000 - 62,000; Full time

Job summary

Transportation Security Administration (TSA) is seeking Program Assistants to help keep offices and field operations organized, accurate, and running smoothly in Forest Hills. The role involves administrative coordination, data tracking, scheduling, and correspondence to support managers and employees across various TSA programs.

Responsibilities include maintaining records, preparing materials, coordinating meetings, and assisting with payroll, HR, and other program areas as needed.

Qualifications

• Experience providing administrative or program support in a busy office.
• Experience preparing reports, correspondence, spreadsheets, or presentations.
• Experience tracking deadlines, assignments, records, or performance information.

Responsibilities

• Provide administrative and program support to TSA managers and employees.
• Help coordinate daily office activities, projects, and operational assignments.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, reports, and administrative files.
• Prepare correspondence, meeting materials, reports, and internal communications.
• Schedule meetings, maintain calendars, and track deadlines or action items.
• Assist with finance, human resources, scheduling, payroll, or other assigned program areas.
• Monitor program metrics and help identify incomplete or inconsistent information.
• Research files, records, policies, and electronic systems.
• Support the implementation of new office procedures and administrative systems.
• Communicate with employees, managers, timekeepers, financial staff, and external contacts.
• Review administrative work for accuracy, completeness, and compliance with established procedures.

Skills

Organization & detail

Written & verbal communication

Data entry & tracking

Microsoft Office

Records management

Calendar coordination

Customer service

Multitasking accuracy

Discretion with sensitive information

Job description

Transportation Security Administration (TSA) is seeking Program Assistants to help keep offices and field operations organized, accurate, and running smoothly in Forest Hills. The role involves administrative coordination, data tracking, scheduling, and correspondence to support managers and employees across various TSA programs.

Responsibilities include maintaining records, preparing materials, coordinating meetings, and assisting with payroll, HR, and other program areas as needed.