Federal Program Assistant: Admin & Operations

Travel Security Careers; White Hall (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

Transportation Security Administration, Department of Homeland Security, is seeking Program Assistants in White Hall, IL to provide comprehensive administrative support across offices and airports. You will assist managers, coordinate daily activities, track program metrics, and maintain records to ensure smooth operations.

The role emphasizes attention to detail, strong communication, and the ability to handle multiple tasks while meeting deadlines.

Qualifications

• Administrative or program support experience preferred.
• Experience compiling reports, spreadsheets, or presentations.
• Tracking deadlines and performance information.
• Proficiency with office software to organize information.

Responsibilities

• Provide administrative and program support to TSA managers and staff.
• Coordinate daily office activities and projects.
• Compile, organize, track, and analyze program information.
• Maintain electronic records, spreadsheets, and reports.
• Prepare correspondence and meeting materials.
• Schedule meetings and manage calendars.
• Assist with payroll, timekeeping, or other program areas.
• Monitor program metrics and identify discrepancies.
• Research files and policies.
• Support new office procedures and systems.
• Communicate with employees and external contacts.
• Review work for accuracy and compliance.

Skills

Organization

Attention to detail

Communication

Data entry

Records management

Calendar management

Customer service

Discretion

Time management

Tools

Microsoft Office

Job description

Transportation Security Administration, Department of Homeland Security, is seeking Program Assistants in White Hall, IL to provide comprehensive administrative support across offices and airports. You will assist managers, coordinate daily activities, track program metrics, and maintain records to ensure smooth operations.

The role emphasizes attention to detail, strong communication, and the ability to handle multiple tasks while meeting deadlines.