Federal CRM & AI Senior Account Executive (Remote)

ServiceNow; Washington (District of Columbia); Remote; USD 139,000 - 188,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Flexible time away & family leave

Job summary

ServiceNow is seeking a Senior CRM Account Executive for the Federal sector to drive CRM and AI-led transformations within federal civilian agencies. You will own strategic territory plans, pursue high-value use cases, and partner with SI and reseller teams to close net-new deals.

Ideal candidates have extensive public sector experience, a proven record selling front-office solutions, and the ability to navigate complex procurement cycles while traveling up to 50% as needed.

Qualifications

• 7+ years in enterprise software and public sector sales.
• New logo hunter with federal experience.
• Willingness to travel 30–50%.

Responsibilities

• Lead CRM and AI sales initiatives for US Federal Agencies.
• Develop and execute territory strategy across federal civilian agencies.
• Coordinate with partners to close net-new opportunities.
• Drive cycles to accelerate procurement and customer adoption.

Skills

AI integration

Public sector sales

Enterprise software

New logo hunting

Tools

Now Platform

CRM tools

Job description

ServiceNow is seeking a Senior CRM Account Executive for the Federal sector to drive CRM and AI-led transformations within federal civilian agencies. You will own strategic territory plans, pursue high-value use cases, and partner with SI and reseller teams to close net-new deals.

Ideal candidates have extensive public sector experience, a proven record selling front-office solutions, and the ability to navigate complex procurement cycles while traveling up to 50% as needed.