Federal CRM & AI Growth Executive — Remote

ServiceNow; Oregon; Hybrid; USD 139,000 - 188,000; Full time

Benefits offered by this job

Health plans

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Senior Account Executive for Federal CRM & AI to transform public sector workflows with CRM and AI-powered solutions. Candidates should have 7+ years selling front-office transformation into large federal agencies and a track record as a new-logo hunter, with deep knowledge of US Federal procurement.

In this role you will implement territory strategies, qualify opportunities, and drive cross-team enablement to accelerate CRM adoption across civilian agencies.

Qualifications

• Experience in integrating AI into work processes or decision making.
• 7+ years in enterprise software or specialty solutions to lead wins.
• Experience as a new logo hunter or senior sales executive.
• Experience selling to US Federal Agencies.
• Understanding of business sales processes.
• Travel required: 30-50%.

Responsibilities

• Develop and execute a federal territory strategy focused on high-value use cases.
• Prospect and grow pipeline in greenfield agency programs and expand CRM footprints.
• Partner with account teams, SI partners, and resellers to close opportunities.
• Serve as the Federal CRM authority and drive front-office transformation.
• Lead net-new initiatives and enable teams to identify and accelerate CRM opportunities across agency accounts.

Skills

AI integration into workflows

Enterprise software experience

New logo hunter

US Federal Agencies

Sales process understanding

Travel flexibility

Job description

ServiceNow is seeking a Senior Account Executive for Federal CRM & AI to transform public sector workflows with CRM and AI-powered solutions. Candidates should have 7+ years selling front-office transformation into large federal agencies and a track record as a new-logo hunter, with deep knowledge of US Federal procurement.

In this role you will implement territory strategies, qualify opportunities, and drive cross-team enablement to accelerate CRM adoption across civilian agencies.