Federal CRM & AI Executive - Remote

ServiceNow; United States; Remote; USD 139,000 - 188,000; Full time

Benefits offered by this job

Health plans

Flexible spending accounts

401(k) match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Job summary

ServiceNow is seeking a Senior Account Executive, Federal CRM & AI, to drive front-office transformation in federal agencies. The role focuses on selling CRM and AI-powered workflows across agencies, leveraging Now Platform.

You will own territory strategy, manage pipelines, and collaborate with systems integrators to close net-new opportunities. Travel 30-50% is required; location is Washington, DC with remote option.

Qualifications

• Experience integrating AI into work processes and workflows.
• 7+ years knowledge of enterprise software to lead solution wins.
• Experience as a new logo hunter, Sr AE or Sr Solutions sales executive for US Federal Agencies.
• Understanding of business sales processes.
• Travel required: 30-50%.

Responsibilities

• Develop and execute territory strategy across Federal DoW and NS agencies focused on high-value use cases.
• Prospect and grow pipeline in greenfield agency programs and expand existing CRM footprints.
• Close net-new opportunities with account teams, SI and resellers to improve program efficiency and citizen experience.
• Serve as the Federal CRM authority, driving front-office transformation across a broad civilian footprint.
• Lead and enable sales teams to identify, qualify and accelerate CRM opportunities across agency accounts.

Skills

AI in workflow

Enterprise software sales

New logo hunting

Federal sales processes

Travel readiness

Job description

ServiceNow is seeking a Senior Account Executive, Federal CRM & AI, to drive front-office transformation in federal agencies. The role focuses on selling CRM and AI-powered workflows across agencies, leveraging Now Platform.

You will own territory strategy, manage pipelines, and collaborate with systems integrators to close net-new opportunities. Travel 30-50% is required; location is Washington, DC with remote option.