Senior Federal CRM & AI Account Exec

ServiceNow; Washington (District of Columbia); Vor Ort; USD 139.000 - 188.000; Vollzeit

Benefits dieser Stelle

Health plans

Flexible spending accounts

401(k) Plan with company match

ESPP

Matching donations

Flexible time away plan

Family leave programs

Zusammenfassung

ServiceNow is recruiting a Senior Account Executive, Federal CRM & AI to lead front-office transformation within federal civilian agencies. You will drive adoption of CRM and AI-powered workflow solutions, positioning ServiceNow as the foundation for digital transformation across the federal enterprise.

The role focuses on converting agency complexity into measurable mission value, building pipeline, and closing net-new opportunities with partners.

Qualifikationen

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving.
• 7+ years knowledge enterprise software and/or specialty solutions area to lead solution win.
• Experience as a new logo hunter, Sr AE or Sr Solutions sales executive for US Federal Agencies.
• Understanding of business sales processes.
• Travel required: 30-50%.

Aufgaben

• Develop and execute a territory strategy across Federal DoW and NS agencies focused on high-value use cases such as citizen experience, intelligent service operations, and program delivery.
• Prospect and grow pipeline in greenfield agency programs and expand existing CRM footprints through consultative selling, including Executive Briefings, Discovery Workshops, and Use Case Pilots.
• Close net-new opportunities by partnering with agency leaders, systems integrators, and resellers to improve program efficiency and citizen experience.
• Serve as the Federal CRM authority and enable account teams to drive front-office transformation across a broad civilian footprint.

Kenntnisse

AI in business processes

Enterprise software knowledge

New logo hunter experience

Federal sales experience

Travel availability

Jobbeschreibung

ServiceNow is recruiting a Senior Account Executive, Federal CRM & AI to lead front-office transformation within federal civilian agencies. You will drive adoption of CRM and AI-powered workflow solutions, positioning ServiceNow as the foundation for digital transformation across the federal enterprise.

The role focuses on converting agency complexity into measurable mission value, building pipeline, and closing net-new opportunities with partners.