Federal Account Executive: AI-Driven IT Modernization

Serval; United States; Remote; USD 160,000 - 260,000; Full time

Benefits offered by this job

Impact

Growth

Ownership

Job summary

Serval is the AI-native enterprise service management platform. We’re building a federal go-to-market from the ground up.

As a Federal Account Executive, you will own target accounts, lead long, multi-stakeholder cycles with CIOs and CISOs, and collaborate with founders and security teams to define contracting paths and compliance milestones. You’ll build senior-level relationships across agencies, navigate procurement vehicles, and deliver compelling demos highlighting cost savings and

Qualifications

• 6+ years of full-cycle B2B SaaS sales in federal
• Proven track record closing federal software deals
• Established network across federal IT/security/modernization
• Working knowledge of federal acquisition processes and budgets
• Strong strategic account planning and executive communication
• Highly adaptable in unstructured environments
• Willingness to travel regularly to customer sites and events

Responsibilities

• Own the full federal sales cycle from planning to award and expansion.
• Build relationships with senior IT, security, and mission leaders across agencies.
• Navigate federal procurement: map budgets, funding sources, and procurement paths.
• Build and manage relationships with resellers, SIs, and channel partners.
• Deliver demos and business cases tying Serval’s automation to outcomes and savings.
• Partner with security and product teams to understand FedRAMP and compliance roadmaps.
• Create repeatable playbooks for territory strategy, pricing, and contract structure.
• Represent Serval at federal events and agency briefings with regular regional travel.

Skills

Federal SaaS sales

Long sales cycles

Strategic account planning

Executive stakeholder

Contract vehicles

Channel partnerships

Public sector

Job description

Serval is the AI-native enterprise service management platform. We’re building a federal go-to-market from the ground up.

As a Federal Account Executive, you will own target accounts, lead long, multi-stakeholder cycles with CIOs and CISOs, and collaborate with founders and security teams to define contracting paths and compliance milestones. You’ll build senior-level relationships across agencies, navigate procurement vehicles, and deliver compelling demos highlighting cost savings and