SLED Public Sector Account Executive — AI Automation

Serval; San Francisco (CA); On-site; USD 350,000 - 400,000; Full time

Job summary

Serval, the AI-native enterprise service management platform, is seeking a State & Local Government and Education Account Executive in the San Francisco area. You will own the full sales cycle from planning to procurement, engaging CIOs, CISOs, and IT leaders across state agencies and higher education.

You will map budgets, coordinate with partners, and articulate how Serval’s automation drives cost savings and modernization.

Qualifications

• 6+ years in full-cycle B2B SaaS sales, with state agencies or equivalent.
• Proven track record closing long public sector deals.
• Network across SLED IT, Security, or modernization leadership.
• Knowledge of governmental procurement and FedRAMP/StateRAMP.
• Excellent presentation, negotiation, and storytelling.
• Willing to travel regularly to client sites and events.

Responsibilities

• Own the full sales cycle from planning to procurement and expansion.
• Build relationships with senior IT and security leaders across agencies.
• Navigate acquisitions: map budgets, funding sources, and procurement paths.
• Develop partnerships with resellers, SI partners, to extend reach.
• Deliver demos and business cases tying automation to outcomes and savings.
• Coordinate with security and product teams on FedRAMP/StateRAMP.
• Create repeatable playbooks for territory, partners, pricing, contracts.
• Represent Serval at events and agency briefings; travel regionally.
• Maintain forecasting and pipeline hygiene in Salesforce.

Skills

Full-cycle B2B SaaS sales

Public sector experience

Executive stakeholder management

Strategic account planning

FedRAMP/StateRAMP knowledge

Negotiation & storytelling

Willing to travel

Job description

Serval, the AI-native enterprise service management platform, is seeking a State & Local Government and Education Account Executive in the San Francisco area. You will own the full sales cycle from planning to procurement, engaging CIOs, CISOs, and IT leaders across state agencies and higher education.

You will map budgets, coordinate with partners, and articulate how Serval’s automation drives cost savings and modernization.