Fast-Paced Retail Lead: Service & Ops

Royal Farms; Salisbury (MD); On-site; USD 42,000 - 62,000; Full time

Job summary

Royal Farms in Salisbury, MD is seeking a full-time Assistant Store Manager to oversee high-volume convenience store operations, retail, and restaurant service. You will support the Store Manager, lead shifts, and grow a team to deliver our world-class food service experience daily.

In this leadership role you will focus on customer service excellence, operational efficiency, and strict policy adherence while driving store performance and community engagement.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED.
• Minimum of 1 year of experience in fast food, retail, or related management.
• Proven leadership skills with the ability to supervise and motivate teams.
• Strong written, verbal, and interpersonal communication skills.
• Strong organizational skills with the ability to prioritize and delegate tasks.
• Basic proficiency in business math, accounting, and computer applications.
• Demonstrated analytical and decision-making abilities.

Responsibilities

• Support the Store Manager in daily store operations and drive short-term initiatives.
• Lead shifts, supervise associates, and develop a high-performing retail team.
• Uphold store policies, safety standards, and compliance across operations.
• Collaborate on community engagement and customer-focused initiatives.

Skills

Leadership

Customer service

Communication

Team supervision

Decision-making

Problem-solving

Planning & organizing

Conflict resolution

Education

High school diploma or GED

Associate degree or higher

Tools

POS systems

Scheduling tools

Reporting platforms

Job description

Royal Farms in Salisbury, MD is seeking a full-time Assistant Store Manager to oversee high-volume convenience store operations, retail, and restaurant service. You will support the Store Manager, lead shifts, and grow a team to deliver our world-class food service experience daily.

In this leadership role you will focus on customer service excellence, operational efficiency, and strict policy adherence while driving store performance and community engagement.