Fashion Service Experience Coordinator

Nordstrom Inc; St. Louis (MO); On-site; USD 22,000 - 37,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement

Paid Time Away

Life Insurance

Disability

merchandise discount

Job summary

Nordstrom Inc. is seeking an Assistant Service Experience Manager who is goal-oriented and passionate about fashion. You will coach a team of specialists, influence store processes and partner with merchandising to deliver exceptional customer experiences.

The role emphasizes ownership of disciplines, budgeting support, and privacy compliance while driving continuous improvement in a fast-paced retail environment. This is a store-based position with strong emphasis on collaboration and results.

Qualifications

• Ambition to grow as a leader and pursue future opportunities as a Department Manager.
• Strong productivity and achievement of goals.
• Clear and effective written and verbal communication with strong interpersonal skills.
• Ability to prioritize multiple tasks in a fast-paced environment.

Responsibilities

• Owns disciplines and drives process adoption with technology and innovation to enhance the customer experience.
• Coaches an interactive team of specialists to promote adoption of new behaviors and processes.
• Builds relationships with merchandising and store teams to lead change that supports customer-driven initiatives.
• Supports Service Experience Manager with budgets to drive efficiencies and continuous improvement.
• Protects security and privacy of customer information through education, compliance, and issue disposition.
• Performs Service Experience, Cash Room and Communication procedures as applicable.

Skills

Leadership ambition

Strong communication

Organizational skills

Multitasking

Technical proficiency (Windows/iOS/And

MS Windows

iOS

Android

Education

High school diploma (preferred)

Tools

MS Windows

iOS

Android

Job description

Nordstrom Inc. is seeking an Assistant Service Experience Manager who is goal-oriented and passionate about fashion. You will coach a team of specialists, influence store processes and partner with merchandising to deliver exceptional customer experiences.

The role emphasizes ownership of disciplines, budgeting support, and privacy compliance while driving continuous improvement in a fast-paced retail environment. This is a store-based position with strong emphasis on collaboration and results.