Fashion Service Experience Lead - Assistant Manager

Nordstrom, Inc.; Northern (KY); Hybrid; USD 22.000 - 37.000; Vollzeit

Benefits dieser Stelle

Medical/Vision

Dental

Retirement (401k)

Paid Time Away

Life Insurance

Zusammenfassung

Nordstrom, Inc. is seeking an Assistant Service Experience Manager to coach a team of specialists and support customer-focused initiatives within a fast-paced retail environment.

The role emphasizes collaboration with merchandising and store teams to implement new behaviors and processes that enhance the customer experience. The ideal candidate will show leadership ambition, a track record of results, strong organizational and communication skills, and the ability to prioritize multiple tasks

Qualifikationen

• Ambition to grow as a leader and pursue future opportunities as a Department Manager.
• Track record of successful results, e.g. productivity and achievement of goals.
• Strong organizational, delegation and follow-through skills.
• Clear and effective written and verbal communication with strong interpersonal skills.

Aufgaben

• Assist the Service Experience Manager in coaching an interactive team of specialists.
• Develop relationships with merchandising and store teams to lead and integrate change.
• Assist with financial aspects and budgets to drive efficiencies and improvements.
• Protect the security and privacy of customer information including education and compliance.
• Perform Service Experience, Cash Room and Communication procedures as applicable.

Kenntnisse

Leadership

Coaching

Influencing

Communication

Prioritization

Organizational skills

Customer focus

Ausbildung

High school diploma

Tools

MS Windows

iOS

Android

Jobbeschreibung

Nordstrom, Inc. is seeking an Assistant Service Experience Manager to coach a team of specialists and support customer-focused initiatives within a fast-paced retail environment.

The role emphasizes collaboration with merchandising and store teams to implement new behaviors and processes that enhance the customer experience. The ideal candidate will show leadership ambition, a track record of results, strong organizational and communication skills, and the ability to prioritize multiple tasks