Fashion Retail Assistant Manager - Lead & Elevate Sales

J.Crew Factory; Washington (Washington County); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

Product discounts

401(k) plan

Medical coverage

PTO & paid holidays

Job summary

J.Crew Factory is seeking an Assistant Manager to join the store leadership team in a role focused on driving profitability through customer connections and brand loyalty. You will coach sales teammates, collaborate with other leaders, and ensure smooth operational support while upholding the brand’s standards.

You’ll help manage a designated division, recruit and train staff when needed, and strive to exceed goals with best-in-class service.

Qualifications

• 1–2 years of retail management experience.
• Passionately support our brand, customers, and teams.
• Stay up to date with fashion trends.
• Embrace teamwork, flexibility, and courtesy.
• Innovate and solve problems while navigating uncertainty.
• Scheduling flexibility including nights, weekends and holidays.
• Able to bend, reach, stretch, and lift at least 40 pounds (18 kg).

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Leadership

Customer service

Teamwork

Problem solving

Scheduling flexibility

Physical stamina

Job description

J.Crew Factory is seeking an Assistant Manager to join the store leadership team in a role focused on driving profitability through customer connections and brand loyalty. You will coach sales teammates, collaborate with other leaders, and ensure smooth operational support while upholding the brand’s standards.

You’ll help manage a designated division, recruit and train staff when needed, and strive to exceed goals with best-in-class service.