Fan Experience Ambassador - Part-Time Event Team

ASM Global; Cleveland (OH); Sur place; USD 18 000 - 26 000; Temps partiel

Avantages offerts par ce poste

40% discount at the Browns Pro Shop (非

Preferred consideration for future_em

Free Event Day parking and free major-

Performance based incentive programs

Résumé du poste

The Cleveland Browns are seeking friendly Event Team Members for Huntington Bank Field in Cleveland for part-time and seasonal gigs. As Guest Services Ambassadors, you will help fans from entry to departure, delivering best-in-class service and guiding guests through the venue.

You’ll greet guests, answer questions, enforce policies, and assist with directions. The role requires reliability, endurance to stand, and ability to work evenings, weekends, and major events at the stadium.

Qualifications

• Excellent interpersonal and guest-first communication.
• Friendly, approachable, professional appearance.
• Ability to stand for extended periods and navigate stairs.
• Comfortable working in all weather conditions outdoors.
• Reliable transportation to Huntington Bank Field.
• Available to work evenings, weekends, holidays for all stadium events.
• Able to pass a criminal background check and drug screening.
• Must be at least 18 years old.

Responsabilités

• Greeting and welcome guests as they enter Huntington Bank Field.
• Provide excellent customer service to enhance the fan experience.
• Proactively assist guests with any questions or concerns.
• Understand and enforce all Huntington Bank Field policies and procedures.
• Provide guests with accurate directions to seating areas and restrooms.
• Report all incidents to Team Leaders.
• Thank guests for attending as they leave.

Connaissances

Guest-first mindset

Excellent interpersonal skills

Professional appearance

Stand for extended periods

Outdoor work in all weather

Evening/weekend availability

Background check clearance

Age 18+

Reliable transportation

Description du poste

The Cleveland Browns are seeking friendly Event Team Members for Huntington Bank Field in Cleveland for part-time and seasonal gigs. As Guest Services Ambassadors, you will help fans from entry to departure, delivering best-in-class service and guiding guests through the venue.

You’ll greet guests, answer questions, enforce policies, and assist with directions. The role requires reliability, endurance to stand, and ability to work evenings, weekends, and major events at the stadium.