Family Service Counselor — Pre-Need & Funeral Sales

Sci Corp; Jacksonville (FL); On-site; USD 50,000 - 100,000; Full time

Job summary

Sci Corp. is seeking a Family Service Counselor in Jacksonville, FL. You will lead generation activities, build lasting relationships with families, and coordinate with funeral home staff to ensure seamless service.

Role involves evening/weekend hours and a commission-based earnings structure. Strong communication, empathy, and customer-service focus are essential for success in this field.

Qualifications

• High school diploma or equivalent.
• 1–2 years of college or equivalent experience.
• Customer service or sales experience preferred.

Responsibilities

• Prospect for new leads daily and seek referrals.
• Engage with families and respond to inquiries professionally.
• Build trust-based relationships to encourage referrals.
• Collaborate with funeral staff to ensure seamless service.
• Prepare for appointments and handle aftercare activities.

Skills

Customer service

Sales

Communication

Presentation

Empathy

Education

High school diploma or equivalent

1–2 years of college

Tools

CRM software

MS Office

Job description

Sci Corp. is seeking a Family Service Counselor in Jacksonville, FL. You will lead generation activities, build lasting relationships with families, and coordinate with funeral home staff to ensure seamless service.

Role involves evening/weekend hours and a commission-based earnings structure. Strong communication, empathy, and customer-service focus are essential for success in this field.