Family Service Sales Counselor (Pre-Need)

Service Corporation International; Mayagüez (PR); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Flexible Spending Accounts (health and

Dependent Care

Health Savings Account with CompanyCon

Sick Leave

Short-Term Disability

Long-Term Disability

Life Insurance

Voluntary AD&D Insurance

Dependent Life Insurance

401(k) Retirement Savings Plan with 公司

Job summary

Service Corporation International is seeking a Family Service Counselor to proactively generate leads, build relationships with families, and present pre-need options. The role emphasizes empathetic service, timely responses, and collaboration with location staff to protect families’ interests.

Qualifications include a high school diploma or equivalent, 1-2 years of college or related experience, and customer service or sales background. Evening/weekend work and driving are required.

Qualifications

• Minimum education: high school diploma or equivalent.
• 1-2 years of college or equivalent education and experience.
• 1-2 years of customer service or sales industry experience preferred.

Responsibilities

• Lead generation and prospecting a minimum of 1-2 hours daily.
• Obtain referrals from families served and build community relationships.
• Explain and present presentations to families and referrals.
• Collaborate with funeral directors and cemetery staff to ensure seamless service.
• Prepare for appointments with professionalism and attention to detail.

Skills

Customer service

Sales

Communication skills

Empathy

Driving

Computer knowledge

Education

High school diploma or equivalent

1-2 years of college or equivalent

Insurance license (if required by state law)

Tools

Driver's license

Job description

Service Corporation International is seeking a Family Service Counselor to proactively generate leads, build relationships with families, and present pre-need options. The role emphasizes empathetic service, timely responses, and collaboration with location staff to protect families’ interests.

Qualifications include a high school diploma or equivalent, 1-2 years of college or related experience, and customer service or sales background. Evening/weekend work and driving are required.