Family Service Counselor: Compassionate Funeral Sales

Service Corporation International; Des Plaines (IL); On-site; USD 50,000 - 100,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Flexible spending accounts

Life insurance

Job summary

Service Corporation International in Des Plaines, IL is seeking a Family Service Counselor to assist families with at-need cemetery arrangements and pre-need planning, while driving revenue through proactive lead generation and referrals. You will train in presentations, build community networks, and coordinate with funeral directors to deliver compassionate, high-quality service.

Compensation includes a strong commission structure with a target range of $50,000–$100,000 annually, plus a

Qualifications

• Customer service oriented with strong communication and empathy.
• Experience in sales and referral networks preferred.
• Ability to present to families and explain options clearly.

Responsibilities

• Lead generation and prospecting 1–2 hours daily.
• Obtain referrals from families served and build community relationships.
• Explain and present pre-need options to families.
• Network with funeral directors and venue staff for seamless service.
• Maintain activity logs and follow up on inquiries and requests.
• Foster trust-based relationships to encourage referrals.

Skills

Customer service

Sales

Communication

Networking

Prospecting

Education

High school diploma or equivalent

1–2 years of college

Tools

Computer knowledge

Job description

Service Corporation International in Des Plaines, IL is seeking a Family Service Counselor to assist families with at-need cemetery arrangements and pre-need planning, while driving revenue through proactive lead generation and referrals. You will train in presentations, build community networks, and coordinate with funeral directors to deliver compassionate, high-quality service.

Compensation includes a strong commission structure with a target range of $50,000–$100,000 annually, plus a