Family Service Counselor - Cemetery & Pre-Need Sales

Sci Corp; Spokane (LA); On-site; USD 50,000 - 100,000; Full time

Job summary

SCI is seeking a Family Service Counselor in Spokane, WA, to serve families by providing personalized arrangements and solutions. You will lead generation, build strong relationships, and collaborate with funeral directors and staff to deliver high-quality service.

The role offers a commission-based compensation plan with a guaranteed hourly minimum and potential for higher total earnings. You must be available some evenings and weekends, drive frequently, and hold a valid driver’s license with

Qualifications

• High school diploma or equivalent required.
• 1–2 years of college or equivalent education preferred.
• 1–2 years of customer service or sales experience preferred.
• Must pass internal presentation certification within 30 days of hire.

Responsibilities

• Generate leads through prospecting for 1–2 hours daily.
• Obtain referrals from families served by the location.
• Build trust-based relationships and ask for referrals.
• Respond to client inquiries promptly and professionally.
• Collaborate with funeral directors and staff to provide seamless service.

Skills

Lead generation

Client relationships

Customer service

Sales

Education

High school diploma or equivalent

1–2 years college or equivalent

Tools

CRM software

Job description

SCI is seeking a Family Service Counselor in Spokane, WA, to serve families by providing personalized arrangements and solutions. You will lead generation, build strong relationships, and collaborate with funeral directors and staff to deliver high-quality service.

The role offers a commission-based compensation plan with a guaranteed hourly minimum and potential for higher total earnings. You must be available some evenings and weekends, drive frequently, and hold a valid driver’s license with