Family Service & Bereavement Counselor

Memory Gardens Cemetery of Amarillo; Amarillo (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Memory Gardens Cemetery of Amarillo in Amarillo, TX, is seeking a Family Service Counselor to guide bereaved families through burial options and related services. The role focuses on compassionate counseling, answering questions about the burial process, and maintaining strict confidentiality, with an emphasis on building trust and community relations.

Ideal candidates have strong sales experience, excellent communication, and integrity, with the ability to present in-home and group sessions and

Qualifications

• Requires a high school diploma or GED.
• Strong sales experience preferred in Funeral or Life Insurance.
• Comfort with using computer systems in a sales environment.
• CRM experience is a plus.
• Integrity, dedication, and desire to succeed.
• Valid driver's license and good driving record.

Responsibilities

• Advise bereaved families on burial arrangements.
• Answer questions regarding burial process.
• Maintain confidentiality of client information.
• Convey company mission and adhere to policies.
• Lead in-home sales presentations and group presentations.
• Build relationships and generate leads.

Skills

Sales experience

Interpersonal skills

Time management

Organizational skills

Computer proficiency

Team player

Presentation skills

In-home sales

Education

High school diploma or GED

Tools

CRM software

Job description

Memory Gardens Cemetery of Amarillo in Amarillo, TX, is seeking a Family Service Counselor to guide bereaved families through burial options and related services. The role focuses on compassionate counseling, answering questions about the burial process, and maintaining strict confidentiality, with an emphasis on building trust and community relations.

Ideal candidates have strong sales experience, excellent communication, and integrity, with the ability to present in-home and group sessions and